At Povuma, we aim to process all orders within 2 business days. Each package is handled with care and precision to ensure safe and prompt delivery to your doorstep.
Shipping typically takes between 5 to 7 business days after dispatch. Delays may occur during peak seasons or due to customs inspections, especially for international orders. We appreciate your understanding and patience during such times.
We select the most efficient shipping methods based on your location, product size, and carrier availability. We’ve partnered with reputable delivery services to ensure your package is handled with the utmost care.
You’ll receive a shipment notification with tracking details once your order is on the way. You can track your parcel through the provided link or directly on our tracking page.
Shipping is free on all eligible orders. Please note, international customers may be subject to additional customs duties or taxes depending on their country’s policies. These are the responsibility of the recipient.
While we offer international shipping to most regions, certain destinations may not be supported due to logistical or legal restrictions. Please reach out before ordering if you have any concerns about shipping to your country.
Some products may have restrictions related to materials or local regulations. We will inform you as soon as possible and work to find a suitable alternative.
If you need more information or assistance with your shipment, don’t hesitate to contact us.
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